Customer Service & Support

Great customer service begins before we even ship a press. Our technicians carefully inspect and test each press to ensure it meets our customers’ specifications. But our service doesn’t end when your press leaves our factory. Greenerd’s knowledgeable engineers provide expert application advice and fast, responsive support via phone and email. We understand the business impact of a machine downtime and can assist you to diagnose and correct the problem to get your press back into operation ASAP. Greenerd’s unique Pressport technology allows manufacturers to remotely diagnose and correct problems with the press, saving substantial time and costs.

To contact us about a new field service requirement, please call Carl Jean, Field Service Manager at 603-889-4101 extension 235 or e-mail Carl at cjean@greenerd.com. If Carl is not available dial our Receptionist at “0” and we will direct you to an Engineer for assistance.